Returns
We want you to be confident in your order. Dock Hardware accepts returns within 30 days of delivery.
-
Items must be unused, uninstalled, and in the same condition as when they were shipped.
-
Buyer pays return shipping unless the return is due to an error on our part (wrong item, defect, or damage).
-
Once the return is received and inspected, refunds are issued back to the original payment method.
If you believe we made a mistake with your order, contact us and we’ll make it right:
📞 585-266-7920
📧 dock@dockhardware.com